Privacy Policy

This privacy policy explains how Kala Kendram Acting Studio collects, uses, and protects information when you use our online platform and related services, including online acting classes, beginner acting workshops, audition coaching, method acting techniques, voice and speech training, scene study, and monologue preparation.

Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

1. Information You Provide: This includes information you give us when you register for an account, enroll in a class or workshop, contact us, or participate in our online services. This may include your name, contact details (though we will not use electronic contact information for communication unless necessary for service provision, and this policy contact is physical only), payment information (processed securely by third-party payment processors), demographic information, and any information you share during online sessions or communications.

2. Information Collected Automatically: When you access our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, pages visited, the duration of your visit, and the source that referred you to our site. We may use cookies and similar technologies to collect this information.

3. Information from Third Parties: We may receive information about you from third-party service providers who assist us in operating our online platform, such as payment processors and analytics providers.

How We Use Your Information

We use the information we collect for various purposes:

To provide and deliver the services you request, including processing your enrollment and providing access to online classes and content.

To communicate with you about your account, services, and updates.

To process payments for services.

To operate, maintain, and improve our online platform and services.

To personalize your experience on our site.

To monitor and analyze trends, usage, and activities in connection with our services.

To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Kala Kendram Acting Studio and others.

To comply with legal obligations and enforce our terms and policies.

We process your personal information based on several legal grounds, including:

• Your consent (e.g., for certain marketing communications).

• The necessity to perform a contract with you (e.g., to provide the classes you enrolled in).

• Our legitimate interests (e.g., improving our services, preventing fraud), provided these interests do not override your fundamental rights and freedoms.

• Compliance with legal obligations.

Sharing of Your Information

We do not sell your personal information to third parties. We may share your information with third parties only in the following circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, hosting, data analysis, marketing assistance, and customer service. These service providers are granted access to your personal information only to perform their functions and are contractually obligated to maintain the confidentiality and security of your information.

• Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government request). We may also disclose your information to protect the rights, property, or safety of Kala Kendram Acting Studio, our users, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:

• The right to access the personal information we hold about you.

• The right to request correction or deletion of your personal information.

• The right to object to or restrict the processing of your personal information.

• The right to request data portability (receiving your data in a structured, commonly used, and machine-readable format).

• Where processing is based on consent, the right to withdraw your consent at any time.

To exercise these rights, please contact us via postal mail at the address provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect and use information about you. Cookies are small data files stored on your device that help us improve our site and your experience, see which areas and features of our site are popular, and count visits. You can typically remove or reject cookies through your browser settings.

Children's Privacy

Our services are intended for users who are of legal age to enter into a contract. If you are a minor, please obtain consent from your parent or guardian before using our services or providing any personal information. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.

Links to Other Websites

Our site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy, you may contact us by postal mail at the following address:

Kala Kendram Acting Studio
405, Shanti Nagar Lane, Floor 4, Mumbai, Maharashtra, 400055, India